Privacy Policy

Sunera’s online privacy policy demonstrates our firm’s commitment to secure and trustworthy Internet commerce and the individual’s right to privacy.

By using this web site, you consent to the collection and use of the information as described here. If we decide to make changes to this privacy policy, we will post the changes on this page so that you will always know what information we collect, and how we use it.

Use and Purpose of Collected Personal Data

On our web sites, we only store personal information relating to you with your permission. You may choose to reveal information to us if, for example, you request to be contacted or you request a document to be sent to you. Sunera, or its affiliates, may use the information internationally in connection with processing your inquiries or orders or to help improve our products and services.

We would only share such information with parties outside Sunera with your express permission or as required by law. Information is used solely for the purposes described below.

Privacy Across Sunera

Sunera operates web sites in the United States of America and Canada. Any information that you submit to one of our sites in any one country may be sent electronically to a Sunera server in another country. We safeguard your privacy interests by ensuring that Sunera web sites adhere to the data-protection principles described in this statement. In addition, we bind our employees to observe your privacy and confidentiality rights.

Online Security

Sunera supports secure online shopping (e.g., registering and paying for Sunera training courses online) using secure server technology because we want your shopping experience to be simple and safe.

1. What Information Do We Collect and Why?

IP Addresses

We use IP addresses to help diagnose problems, administer our web site, track ad performance, and gather demographic information. When you visit our site, we recognize only your domain name and not your e-mail address. We will see your e-mail address only if you give it to us by filling out a form or by sending us an e-mail message.

Cookies

We use cookies to deliver personalized content, to keep track of your shopping cart, and to tailor our information offerings to how you and others use the site.

E-mail Addresses

If you choose to give us your e-mail address, we will communicate with you via e-mail. We will not sell or share your e-mail address with parties outside Sunera. You can choose not to receive any more e-mail from Sunera at any time. Depending on how your e-mail application is set up, information about you may be transmitted automatically when you send e-mail to Sunera.

Contact Information and Event Registration

Our site includes contact information, training event registration, service quotation questionnaires, and survey forms that you fill-out to request information, book a training event or request a quote for certain services. These forms collect your contact information, such as your name, phone number and email address. Sunera endeavors to use any information that you submit solely for satisfying your request, completing your quote or order, or communicating with you. Our surveys may ask you for demographic information, such as postal codes or your industry sector. If the online survey collects contact data, we may use that data to send you further information only if we specifically asked for your permission in the survey. You are free to retract any permission you gave.

Payment Information

When registering to attend a Sunera training course, you can pay online with a credit card. Sunera.com utilizes the FirstData E4 payment gateway to process your credit card payment. Sunera.com does not store any credit card information.

2. Links to Other Sites

This site contains links to other web sites, notably social media sites. Sunera is not responsible for the privacy practices or the content of other web sites.

3. Choice/Opt-Out

You can opt-out of receiving e-mail communications from us whenever you like. You only need to e-mail us at opt-out@sunera.com to have your name and details removed from Sunera’s e-mail list.

4. Inquiries

If you have any questions about this privacy statement – if, for example, you wish to inspect or update the information we hold about you – feel free to contact us as opt-out@sunera.com.